غير مصنفة سفارة الولايات الأمريكية بالرباط: توظيف مشغلي حاسوب إثنين (Computer Operator

سفارة الولايات الأمريكية بالرباط: توظيف مشغلي حاسوب إثنين (Computer Operator

نشرت

U.S. Embassy Rabat
سفارة الولايات الأمريكية بالرباط
Human Resources Office
Vacancy Announcement
COMPUTER OPERATOR
Announcement Number: 12-42

The U.S. Embassy in Rabat is seeking two individuals for the Computer Operator positions

OPEN TO: ALL INTERESTED CANDIDATES
POSITION: COMPUTER OPERATOR, FSN-7, FP-7*
OPENING DATE: Wednesday, July 18, 2012
CLOSING DATE: Wednesday, August 1, 2012
WORK HOURS: Full-time, 40 hours/week
SALARY:
  • Not-Ordinarily Resident: $ 39,994 p.a. (Starting Salary based on 40 hours)
    (Position Grade: FP-7 following confirmation by Washington)
    See Definition (4), Not Ordinarily Resident (NOR), below.
  • Ordinarily Resident: Gross Salary DH 135,793 p.a. (Starting Salary based on 40 hours including allowances, competitive bonus and benefits package. U.S. Mission will withhold from your gross salary employee's portion of the CNSS and CIMR
    contributions, health/life/disability insurance contributions as well as all tax obligations
    as imposed by the US and/or host country governments)
    (Position Grade: FSN-7)
NOTE:ALL ORDINARILY RESIDENT APPLICANTS MUST HAVE THE REQUIRED WORK AND/OR RESIDENCY PERMITS TO BE ELIGIBLE FOR CONSIDERATION.
The U.S. Embassy in Rabat is seeking two individuals for the Computer Operator positions.
BASIC FUNCTION OF POSITION:
The incumbent serves as first line helpdesk support operator performing problem resolution and end-user technical assistance. Administer new user accounts, makes password changes, resolves e-mail problems, performs monitoring and load balancing, and system backups. Installs standalone PCs and their software.
Identifies software problems. Maintains appropriate records including LAN event logs, inventory, work orders, and LAN security documentation.
QUALIFICATIONS REQUIRED:
NOTE:All applicants must meet all qualifications and provide supporting documentation for each criterion below.
Age: Per Moroccan Law, Ordinarily Resident applicants must be less than 60 years old
Education: Completion of secondary school is required.
Experience: At least 2 years experience working in an IT helpdesk or customer service position is required.
Language: Level 3 (good working knowledge) in English, Arabic and French is required.
Knowledge:
--Must have good understanding of Microsoft business and server software systems as well as good knowledge of IT peripherals, windows server and PC operating systems, LAN concepts, hardware, and server/PC hardware.
Abilities and Skills:
  • --Strong customer service and IT problem solving skills are required.
  • --Excellent computer skills are required.
SELECTION PROCESS:
When equally qualified, US Citizen EFMs and US Veterans will be given preference. Therefore, it is essential that the candidate address the required qualifications above in the application.
ADDITIONAL SELECTION CRITERIA:
  1. Management will consider nepotism/conflict of interest, budget, and residency status in determining successful candidacy.
  2. Current Ordinarily Resident employees with an Overall Summary Rating of Needs Improvement or Unsatisfactory on their most recent Employee Performance Report are not eligible to apply.
  3. Currently employed US Citizen EFMs who hold a Family Member Appointment (FMA) are ineligible to apply for advertised positions within the first 90 calendar days of their employment.
  4. Currently employed NORs hired under a Personal Services Agreement (PSA) are ineligible to apply for advertised positions within the first 90 calendar days of their employment unless currently hired into a position with a When Actually Employed (WAE) work schedule.
  5. Current Ordinarily Resident employees must serve in the same position for a period of 52 weeks before being eligible to apply for advertised positions.
TO APPLY:
Interested applicants for this position must submit the following for consideration of the application:
  1. Application for Employment as a Locally Employed Staff or Family Member, DS-174
  2. Candidates who claim US Veterans preference must provide a copy of their Form DD-214 with their application. Candidates who claim conditional US Veterans preference must submit documentation confirming eligibility for a conditional preference in hiring with their application.
  3. Any other documentation (e.g. education diplomas, essays, certificates, awards) that addresses the qualification requirements of the position as listed above.
SUBMIT APPLICATION :
a) By mail to: Human Resources Office
Attention: Vacancy Announcement 12-42
Address: 2 Avenue Mohamed El Fassi (ex-Marrakech), Rabat
b) By e-mail: RecruitmentRabat@state.gov
Important: If your application has been selected for further consideration, you will be contacted within 3-6 weeks from the closing date of this vacancy announcement for further testing and/or interview.
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